Falcon FEX
    Integration Guide

    Supercharge Your Call Flow: Connecting Ringba to Falcon FEX

    How serious insurance brokers feed their agents live, warm Final Expense transfers — without the technical friction.

    By Falcon FEX Tech Team 5 min readPublished June 30, 2026
    Ringba connecting to Falcon FEX TrackDrive for live Final Expense call transfers

    Introduction

    In the high-velocity world of Final Expense insurance, seconds matter. Keeping agents hot with a steady stream of live Final Expense transfers is the difference between a producing desk and a dead one. Most serious brokers already lean on Ringba for inbound call routing — but to truly scale, you need to bridge it with Falcon FEX's TrackDrive pipeline so qualified callers land on the right agent, with the right data, every time.

    Why Bridge Ringba and TrackDrive?

    Connecting the two platforms ensures consumer data travels perfectly with the call. Your agents get zero lag, full context, and prospects who are already qualified. On the operations side, brokers get 100% automated conversion tracking — no more manual spreadsheet reconciliation, no more guessing which buyer paid for which transfer. Payouts post the moment the call clears the conversion floor.

    The Integration Blueprint

    Two clean steps. No engineer required.

    1

    Set Up Your Ringba Outgoing Webhook

    Inside your active Ringba Campaign, open Webhook Settings and configure a new outgoing data post. Drop in the URL structure below — Ringba will dynamically populate the tokens on the fly with zero manual backend data mapping required.
    Outgoing Webhook URL
    https://[your-subdomain].trackdrive.com/api/v1/inbound_call?caller_id=[Call.CallerID]&ringba_uuid=[Call.UUID]

    Replace [your-subdomain] with the TrackDrive subdomain provided to your account. The bracketed Ringba tokens stay exactly as-is — Ringba expands them per call.

    2

    Configure Your Target and Conversion Pixel

    Plug the dedicated Falcon FEX inbound routing number provided to you into your Ringba routing tree as a Target. Then create a Tracking Pixel in Ringba set to Fire On: Payout using the POST method. That pixel instantly notifies TrackDrive the second a live transfer hits the conversion floor — locking in attribution before the agent even hangs up.

    The Bottom Line

    By linking Ringba's robust call routing with Falcon FEX's live-transfer pipeline, your agents stay fed with steady, high-intent call volume — and your payouts lock in automatically the moment conversion criteria are achieved.

    Hit a Snag? We'll Clear the Path.

    If your ops team hits a roadblock mapping webhook strings or verifying test packets, the Falcon FEX tech team is on standby. We'll check your strings, validate test calls end-to-end, and make sure every conversion fires cleanly. Want the full menu of partner systems we support? Browse our integrations hub.

    Ready to Route Live FEX Calls?

    Link Ringba to TrackDrive and start feeding your floor with qualified, warm-transfer Final Expense prospects.

    Get Started